had the most reports at over 1.7 million followed by Germany (1.3 million), the Netherlands (915,000), the United Kingdom. The outage came during a difficult week for Facebook, as the US Senate held a hearing with a former employee turned whistleblower who accused the social network of putting profits before people’s safety, a claim that Facebook disputes. The Facebook outage continues and has become the largest outage we’ve ever seen on Downdetector with over 10.6 million problem reports from all over the globe. ![]() “From here on out, our job is to … make sure events like this happen as rarely as possible.” “Every failure like this is an opportunity to learn and get better,” Janardhan wrote. However, it took the company extra time to get engineers inside to work on the servers due to the physical and system security in place.Įven after network connectivity was restored to the data centers, Facebook said it worried a surge in traffic would cause its websites and apps to crash.īut because the company had run drills to prepare for such situations, access to its services returned relatively quickly. On Monday, October 4th around 10:30 AM CT, Facebook-owned platforms including Instagram, Messenger and WhatsApp were reported as experiencing outages. The company said it had sent a team of engineers to the location of its data centers to try to debug and restart the systems. While users lost access to one of the world’s most popular messaging apps - WhatsApp has more than 2 billion users - employees were also blocked from internal tools. The outage was the largest that Downdetector, a web monitoring firm, said it had ever seen.įacebook said it had not been caused by malicious activity. I live in Pensacola Florida WhatsApp is not working for me I went to send emoji to somebody and it. ![]() The outage had knocked out tools that engineers would normally use to investigate and repair such outages, making the task even more difficult. The company said its systems were designed to audit commands to prevent mistakes, but the audit tool had encountered a bug and had failed to stop the command that caused the outage.
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